Career Opportunities

What is a DSP and what does a DSP do?

POSITION: Direct Support Professional

DSP DEPARTMENT: Residential Program

REPORTS TO: Residential Director/ QIDP Manager

RESPONSIBILITY: To assist an individual with a disability in leading a self-directed life and contribute to the community, assists with activities of daily living and encourage attitudes and behaviors that enhance community inclusion. A DSP may provide supports to a person with a disability at home, work, school, church, and other community places. A DSP also acts as an advocate for the disabled individual, in communicating their needs, self-expression and goals.


  • Must have a High School Diploma or GED
  • Satisfactory Criminal Background Check
  • Valid Driver’s License or State ID


  • Communicate in English via telephone, verbally and in writing to converse with staff, consumers
  • Required to walk or stand for extended periods of time
  • To reach with arms and hands
  • Lift and move objects up to 50 pounds
  • Able to climb stairs
  • Must be able to perform essential job functions of this job, reasonable accommodations may be made to enable performance of essential functions


Residential Duties:

  • Implementation of residential goals, laundry, cleaning, cooking, personal hygiene, etc.
  • Plan monthly meals with the residents using nutritional guidelines CILA
  • Assist the residents with weekly grocery shopping CILA
  • Assist the residents with meal preparation
  • Monitor household safety practices
  • Assist residents as needed in all safety drills or emergency evaluations.
  • Assist in skills assessment of the residents
  • Report any physical problems with the houses to the maintenance staff
  • Complete all documentation as required, incident, seizure and progress towards goals
  • Transport residents to bank, grocery store and appointments as needed
  • Transport residents to community functions
  • Supervise and document the self-administration of medications training program for residents of the CILA and ICF
  • Maintain residential files on specialized diets to assure that they are current and they are being followed

Quality and quantity of work:

  • Work meets the agencies standards of accuracy and neatness
  • Able to meet deadlines


  • Arrives at work on time
  • Use benefits appropriately
  • Able to work independently with minimal supervision

Working relationships:

  • Coordinate programming and services with day programs and other agencies in a manner to promote harmonious and effective delivery of services
  • Treat consumers with dignity and respect
  • Willingness to work with co-workers
  • Ability to accept constructive criticism
  • Ability to follow directives from management
  • Tactful and courteous in dealing with co-workers, supervisors and residents
  • Uses appropriate lines of communication with House Manager and Residential Director
  • Works with supervisors and coworkers in a manner to promote teamwork and efficient completion of agency work

Adhere to company rules:

  • Follow policies and procedures regarding safety, security, and a harassment free environment
  • Maintain confidentiality concerning personnel matters, all consumer matters, and contract information

Training and certification:

    • Participate in staff training as required by the agency
    • Maintain certification in CPR and First Aid

Other Duties as Directed


To become a DSP and join our team, Please print out this application and bring it into the main office, located at 1718 N 2525th Rd in Ottawa, along with your current resume.

OR click this link to see what positions are available via Facebook.


DRS/Community Employment

Allison Perez is our Employment Coordinator who works with the Division of Rehabilitation Services to find employment in the community for individuals with disabilities. Allison is a great advocate and mentor. To get in contact with Allison, call 815-434-0737 and ask for extension 1140. You can also reach her by email at

Stay Informed

We strive to make staying informed easy!
Sign up for our Newsletter and be the first to receive important updates.

A Letter from Executive Director Tony Barrett

“We’re not selling anything, but we want people to learn about us, learn to be a part of us – to invest in us.”

Click to Read More